PRE-ORDER POLICY & FAQ

CANCELLING OF PRE-ORDERS & QUANTITY REDUCTIONS

Cancellation of pre-orders will incur a 10% processing fee based on the total order value.

Release date delays, product allocation issues, and other logistics, production, or distribution factors outside of our control will not serve as reason to circumvent this policy.

Orders placed for multiple copies of a single item which are suspected to be for resale/speculative purposes may have their quantities reduced. Reductions made by The Hobby Spot for this reason may also be subject to the 10% processing fee at management’s discretion.

WHEN DO PRE-ORDERS SHIP?

All orders containing Pre-Order products will be held until the pre-ordered items are received in shop. All items will ship together at that time.

CAN WE SPLIT SHIP PRODUCTS THAT ARE AVAILABLE BEFORE THE PRE-ORDER PRODUCTS?

If you wish to split your order into multiple shipments, it will require additional shipping to be billed.

WHAT ABOUT RELEASE DATES?

A Product has been released once the “Pre-Order” text in its name has been removed. Release dates are subject to change due to errors or delays in regards to publishing, distribution and/or other unforeseen circumstances.

PRE-ORDER PRICE PROTECTION

If we lower the price of a Pre-Order product before its release date you will be credited the difference which can be redeemed online or in-store on a future purchase.

If we raise the price of a Pre-Order product, the cost to you will not change.**

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**Significant price increases at the distribution level may require us to collect additional funds despite our normal price protection policy. These instances are rare and typically happen when a mistake is made at the distribution level. If this happens you will be contacted with a notice that the price was in error and we will happily offer a full refund if you would prefer not to pay the difference.

Updated: February 25, 2026